Думай и не ошибайся! Как избежать ловушек сознания

Введение в теоретические аспекты принятия решений

March, James G. Primer on Decision Making: How Decisions Happen. New York

Введение

Ошибки при принятии управленческих решений

Carroll P. et Mui C., Billion Dollar Lessons: What You Can Learn from the Most Inexcusable Business Failures of the Last Twenty-five Years, New York, Penguin, 2008.

Finkelstein, S., Why Smart Executives Fail: And What You Can Learn from Their Mistakes, New York, Penguin, 2004.

Организационные ошибки, не освещавшиеся в данной книге

Hofmann, D.A. et Frese, M., Error in Organizations, New York, Routledge, 2011.

Perrow, C. Normal Accidents: Living with High Risk Technologies, Princeton, Princeton University Press, 1984.

Reason, J., Human Error, Cambridge, Cambridge University Press, 1990.”

Разное

Исследование … деятельности двух тысяч компаний: Lovallo, Dan, and Olivier Sibony. “The Case for Behavioral Strategy.” McKinsey Quarterly, March 2010.

бессознательная тренировка противостояния предрассудкам: Lublin, Joann S. “Bringing Hidden Biases into the Light.” Wall Street Journal, January 9, 2014. См. также Shankar Vedantam, “Radio Reply: The Mind of the Village,” The Hidden Brain, National Public Radio, March 9, 2018, featuring Mahzarin Banaji and others.

теория «подталкивания»: Thaler, Richard H., and Cass R. Sunstein. Nudge: Improving Decisions About Health, Wealth, and Happiness. New Haven, CT:

Yale University Press, 2008.

«отделы корпоративного бихевиоризма»: Güntner, Anna, Konstantin Lucks, and Julia Sperling-Magro. “Lessons from the Front Line of Corporate Nudging.” McKinsey Quarterly, January 2019.

осознание, психология: Sibony, Olivier, Dan Lovallo, and Thomas C. Powell. “Behavioral Strategy and the Strategic Decision Architecture of the Firm.” California Management Review 59, no. 3 (2017): 5–21.

Опросив восемь сотен руководителей, занимавших места в советах директоров крупных корпораций, специалисты McKinsey выяснили: Bhagat Chinta, and Conor Kehoe. “High-Performing Boards: What’s on Their Agenda?” McKinsey Quarterly, April 2014.

«Если мы такие глупые, как мы добрались до Луны?»: Nisbett, Richard E., and Lee Ross. Human Inference: Strategies and Shortcomings of Social Judgment. Englewood Cliffs, NJ.: Prentice Hall, 1980.

Nisbett, Richard E., and Lee Ross. Human Inference: Strategies and Shortcomings of Social Judgment. Englewood Cliffs, NJ: Prentice Hall, 1980. Цитата по Chip Heath, Richard P. Larrick, and Joshua Klayman. “Cognitive Repairs: How Organizational Practices Can Compensate for Individual Shortcomings.” Research in Organizational Behavior 20, no. 1 (1998): 1–37.

Глава 1

«Вынюхивающие нефть» самолеты

Gicquel, François. “Rapport de la Cour des Comptes sur l’affaire des avions renifleurs.”January 21, 1981. https://fr.wikisource.org/w/index.php?ol-did=565802.

Lascoumes, Pierre. “Au nom du progrès et de la Nation: Les ‘avions renifleurs.’ La science entre l’escroquerie et le secret d’État.” Politix 48, no. 12 (1999): 129–55.

Lashinsky, Adam. “How a Big Bet on Oil Went Bust.” Fortune, March 26, 2010.

Склонность к подтверждению

Nickerson, Raymond S. “Confirmation Bias: A Ubiquitous Phenomenon in Many Guises.” Review of General Psychology 2, no. 2 (1998): 175–220.

Soyer, Emre, and Robin M. Hogarth. “Fooled by Experience.” Harvard Business Review, May 2015, 73–77.