Принцип «черного ящика». Как превратить неудачи в успех и снизить риск непоправимых ошибок

210 Stephen J. Dubner and Steven D. Levitt. Think Like a Freak: How to Think Smarter About Almost Everything. L.: Allen Lane, 2014.

211 См. прекрасное эссе Эрика Риса: http://www.startuplessonslearned. com/2010/04/learning-is-better-than-optimization.html.

212 Эндрю Чэнь, ведущий блога о технологиях, замечательно доказал это в серии постов. Например: http://andrewchen.co/know-the-difference-between-data-informed-and-versus-data-driven/.

213 Интервью взято автором.

214 C. Nemeth, M. Personnaz, B. Personnaz, J. Goncalo. The Liberating Role of Conflict in Group Creativity: A Cross-Cultural Study // European Journal of Social Psychology. Vol. 34. 2004. P. 365–374. Подробнее см.: http://psychology.berkeley.edu/people/charlan-jeanne-nemeth#sthash. bVcF2wGG.dpuf.

215 Jonah Lehrer. Imagine: How Creativity Works. N. Y.: Houghton Mifflin Harcourt, 2012.

216 C. Nemeth, J. Kwan. Originality of Word Associations as a Function of Majority v Minority Influence Processes // Social Psychology Quarterly. Vol. 48. 1985. P. 277–282.

217 См.: Jonah Lehrer. Imagine: How Creativity Works.

218 Он также внес вклад в развитие металлургии и производство высококачественных чернил.

219 David Eagleman. Incognito: The Secret Lives of the Brain. Edinburgh: Canongate, 2012.

220 Julia Cameron. The Artist’s Way: A Spiritual Path to Higher Creativity. L.: Pan, 1995.

22 1 Steven Johnson. Where Good Ideas Come From: The Seven Patterns of Innovation. N. Y.: Penguin, 2011.

222 Там же.

223 См.: http://www.alfredwallace.org.

224 Лоренц занимался специальной теорией относительности, Гильберт – общей.

225 См.: Ronald Cohn, Jesse Russell. Relativity Priority Dispute (VSD, 2012).

226 http://www.fundinguniverse.com/company-histories/hmi-industries-inc-history/.

227 Jim Collins, Morten T. Hansen. Great by Choice.

228 Gerard J. Tellis, Peter N. Golder. Will and Vision: How Latecomers Grow to Dominate Markets. Los Angeles: Figueroa Press, 2006.

229 Jim Collins and Morten T. Hansen. Great by Choice.

230 Там же.

231 Там же.

232 Ed Catmull. Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration. N. Y.: Random House, 2014. (На рус. яз.: Кэтмелл Э. Корпорация гениев. Здесь и далее цит. в переводе «Альпина Паблишер», 2014.)

233 Там же.

234 R. G. Dorman. Dust Control and Cleaning. Amsterdam: Elsevier, 1973.

235 Информация об этом полете взята из: Zvi Lanir. The Reasonable Choice of Disaster // Journal of Strategic Studies, 1989.

236 John T. Phelps. Aerial Intrusions by Civil and Military Aircraft in Time of Peace // Military Law Review. Vol. 107. 1985. № 27.

237 https://hbr.org/2011/04/strategies-for-learning-from-failure.

238 Amy Edmondson. Learning from Mistakes Is Easier Said Than Done: Group and Organisation Influences on the Detection and Correction of Human Error // Journal of Applied Behavioral Science. Vol. 32. 1996. № 1. P. 5–28.

239 Sidney Dekker. Just Culture: Balancing Safety and Accountability. Burlington, VT: Ashgate, 2012.

240 Интервью взято автором.

241 Интервью взято автором.

242 Sidney Dekker. Just Culture.

243 https://hbr.org/2011/04/strategies-for-learning-from-failure.

244 Ben Dattner, Darren Dahl. The Blame Game. N. Y.: Free Press, 2012.

245 Baby P: The Untold Story, документальный фильм BBC TV.

246 http://www.theguardian.com/commentisfree/2008/nov/18/comment-social-services-child-protection.

247 Ray Jones. The Story of Baby P: Setting the Record Straight (Bristol, UK: Policy Press, 2014).

248 Baby P: The Untold Story.

249 Ray Jones. The Story of Baby P.

250 http://andrewadonis.com/2012/10/09/social-work-needs-a-teach-first-revolution/.

251 http://www.dailymail.co.uk/news/article-1268433/In-hiding-mother-accused-abuse-cuddling-child.html.

252 Ray Jones. The Story of Baby P.

253 http://www.communitycare.co.uk/2009/10/19/care-applications-to-cafcass-continue-to-soar/.

254 Ray Jones. The Story of Baby P.

255 См.: Statistical Appendix to Office of National Statistics Report on Violent Crime and Sexual Offences.

256 Baby P: The Untold Story.

257 J. F. Christensen, W. Levinson, P. M. Dunn. The Heart of Darkness: The Impact of Perceived Mistakes on Physicians // Journal of General Internal Medicine. Vol. 7. 1992. № 4. P. 424–431.

258 T. D. Shanafelt, C. M. Balch, L. Dyrbye, et al. Special Report: Suicidal Ideation Among American Surgeons // Archive of Surgeons. Vol. 146. 2011. № 1.P. 54–62.

259 Baby P: The Untold Story.

260 Sidney Dekker. Just Culture.

261 Беседа с Брайаном Левершей.