I first encountered the deferential smile: D. Keltner et al., “Teasing in Hierarchical and Intimate Relations,”
Research shows that when workers smile in the service industry: For a review of the role of emotion in the workplace, see M. W. Morris and D. Keltner, “How Emotions Work: An Analysis of the Social Functions of Emotional Expression in Negotiations,”
workers experience a problematic disconnect: Arlie R. Hochschild,
This disconnect has parallels to recent studies by my colleague Ann Kring of schizophrenics: A. M. Kring, S. L. Kerr, A. D. Smith, and J. M. Neale, “Flat Affect in Schizophrenia Does Not Reflect Diminished Subjective Experience of Emotion,”
the empirical literature on the smile yields similarly paradoxical findings: Keltner et al., “Facial Expression of Emotion,” in
The answer is provided by Paul Ekman, and it involves looking away from the lip corners: Frank, Ekman, and Friesen, “Behavioral Markers and Recognizability of the Smile of Enjoyment,”
Duchenne smiles differ morphologically: ibid., 83.
D smiles tend to be associated with activity in the left anterior portion of the frontal lobes: Neuroscientist Richard Davidson has made the persuasive case that positive emotions tend to activate regions of the brain on the left side of the frontal lobes, because these regions enable the individual to approach rewards. Ekman, Davidson, and Friesen, “The Duchenne Smile: Emotional Expression and Brain Physiology II,”
When a ten-month-old is approached by his or her mother: Davidson and N. A. Fox, “Frontal Brain Asymmetry Predicts Infants’ Response to Maternal Separation,”
we interviewed middle-aged adults six months after their deceased spouse had passed away: D. Keltner and G. A. Bonanno, “A Study of Laughter and Dissociation: The Distinct Correlates of Laughter and Smiling During Bereavement,”
In
In the 1980s developmental psychologists: E. Z. Tronick, “Emotions and Emotional Communications in Infants,”
Friends of depressives: Connie Hammen and Ian Gotlib have done superb work documenting the social costs of depression, how it transmits to others and turns relationships into more complex, and at times less rewarding, endeavors. One likely reason is that depressives give off fewer positive emotional cues, in such behaviors as the smile, laugh, and playful touch. Ian H. Gotlib and Constance L. Hammen,
In conversations with individuals who show little positive emotion in the face or voice: For a review of these findings, see Keltner and Kring, “Emotion, Social Function, and Psychopathology.”