Please book in my husband and myself for the Haworth Hotel's New Year Package as advertised. We would particularly wish to take advantage of the rates offered for the 'annexe rooms'. As I read your brochure, it seems that each of these rooms is on the ground floor and this is essential for our booking since my husband suffers from vertigo and is unable to climb stairs. We would prefer twin beds if possible but this is not essential. Please answer as a matter of urgency by return (s.a.e. enclosed) since we are most anxious to fix things up immediately and shall not be at our present address (see above) after the 7th December, since we shall be moving to Cheltenham.
Yours sincerely,
Ann Ballard (Mrs)
The prompt reply (dated 2nd December) was as follows:
Dear Mrs Ballard,
Thank you for your letter of 30th November. We are glad to be able to offer you a double room on the ground-floor annexe, with twin beds, for our New Year Package. We look forward to your confirmation, either by letter or by phone.
We very much look forward to meeting you and your husband, and we are confident that you will both greatly enjoy your stay with us.
Yours sincerely,
In biro across this letter, too, the word 'Accepted' was written, with the date'3rd Dec'.
Morse looked down again at the letter from Mrs Ballard, and seemed (at least to Sarah Jonstone) to spend an inexplicably long time re-reading its meagre content. Finally he nodded very slowly to himself, put the two sheets of paper down, and looked up at her.
'What do you remember about that pair?'
It was the question Sarah had been afraid of, for her recollections were not so much vague as confused. She thought it had been
AH these things Sarah told a Morse intensely interested (it seemed) in the vaguest facts she was able to dredge up from the chaotic jumble of her memory.
‘Was he drunk?'
'No. I don't think he drank much at all.'
'Did he try to kiss you?'
'No!' Sarah's face, she knew, was blushing again, and she cursed herself for such sensitivity, aware that Morse appeared amused by her discomfiture.
'No need to blush! Nobody'd blame a fellow for wanting to kiss someone like you after one of your boozy midnight parties, my love!'
‘I’m not your "love"!' Her upper lip was trembling and she felt the tears beginning to brim behind her eyes.
But Morse was looking at her no more: he picked up the phone and dialled Directory Enquiries on 192.
'There's no Ballard at 84 West Street,' interrupted Sarah. 'Sergeant Phillips—'
'No, I know that,' said Morse quietly, 'but you don't mind if I just check up, do you?'
Sarah was silent as Morse spent a few minutes speaking to some supervisor somewhere, asking several questions about street names and street numbers. And whatever he'd learned, he registered no surprise, certainly no disappointment, as he put down the phone and grinned boyishly at her. 'Sergeant Phillips was right, Miss Jonstone. There isn't a Mr Ballard of 84 West Street, Chipping Norton. There isn't even a number 84! Which makes you think, doesn't it?' he asked, tapping the letter that Sarah herself had written to precisely that non-existent address.
‘I’m past thinking!' said Sarah quietly. 'What about Room 4?'
Here, the initiating letter, addressed from 114 Worcester Road, Kidderminster, and dated 4th December, was a model of supremely economical, no-nonsense English, and written in a small, neat hand:
Dear Sir,
Single - cheapest available - room for your New Year Package. Confirm, please.
Yours,
Doris Arkwright
Such confirmation had been duly forthcoming in the form of an almost equally brief reply, this time signed by the proprietor himself, and dated 6th December. But across this letter was now pencilled 'Cancelled 31st Dec - snow.'
'Did she ring up?' asked Morse.
'Yes, she must have rung Mr Binyon, I think.'
'You don't ask for a deposit?'
She shook her head. 'Mr Binyon doesn't think it's good business practice.' 'You don't get many cancellations?' 'Very few.'