66 Kathryn M. Kantes, “Joe de Vivre and the Art of the Hotel,” Hospitality.net, March 5, 2010, http://www.hospitalitynet.org/news/4045696.sarch?query=joie+de+vivre%2c+dream+maker%2c+ word+of+mouth
67 Pew Research Center, “61% of American adults look online for health information,” Pew Research Center press release, PewInternet.org, June 11, 2009. http://www.pewinternet.org/Press-Releases/2009/The-Social-Life-of-Health-Information.aspx
68 BusinessWeek Tech Team, “The 25 Most Influential People on the Web,” BusinessWeek.com, September 2008, http://images.businessweek.com/ss/08/09/0929_most_influential/1.htm
69 Loic LeMeur, “Does My Dentist Really Need a Facebook Fan Page, You Tube Channel, and a Twitter Account
70 Leena Rao, “How Social Media Drives New Business: Six Case Studies,” TechCrunch, July 17, 2010, http://techcrunch.com/2010/07/17/how-social-media-drives-new-business-six-case-studies/
71 John Schwartz, “A Legal Battle: Online Attitude vs. Rules of the Bar,”
72 Там же.
73 Justin Ellis, “Twitter Data Lets NPR Glimpse a Future of App-Loving News Junkies,” Nieman Journalism Lab, October 8, 2010 http://www.niemanlab.org/2010/10/twitter-data-lets-npr-glimpse-a-future-of-app-loving-news-junkies/
74 Lyn Schafer Gross, “Ratings” The Museum of Broadcast Communications, http://www.museum.tv/eotvsection.php?entrycode=ratings
75 “114.9 Million U.S. Television Homes Estimated for 2009–2010 Season,” Nielsen Wire. August 29, 2009 http://blog.nielsen.com/nielsenwire/media_entertainment/1149-million-us-television-homes-estimated-for–2009–2010-season/
76 “TV Ratings,” Nielsen.com http://en- us.nielsen.com/content/nielsen/en_us/measurement/tv_research/tv_ratings.html
77 Lyn Schafer Gross, “Ratings”.
78 There are many confessions to pick from: Lawrence, Christopher Lawrence,
79 Michael Schneider, “Fox Wants Answers From Nielsen,” Variety.com, May 18, 2009 http://www.variety.com/article/VR111800392, 4.html?categoryid=14&cs=1http://www.variety.com/article/VR1118003924.html?categoryid=14&cs=1
80 “Americans Using TV and Internet Together 35% More Than A Year Ago,” March 22, 2010 http://blog.nielsen.com/nielsenwire/online_mobile/three-screen-report-q409/
81 Television Obscurities, Nielsen “Black Weeks,” February 9, 2009 http://www.tvobscurities.com/articles/nielsen_black_weeks.php
82 Jim Cox, “Sold on Radio” North Carolina: McFarland, 2008, pg 46 http://books.google.com/books?id=RwVkMMLqMdkC&pg=PA46&lpg =PA46&dq=%22How%27s+your+Hooper%3F%22&source=bl&ots= qUfAze9xT0&sig=GNOC0Q7nTJ4gILmjquxsJPdRboU&hl=en&ei= pQOhTKL-N4L88AbZmsyNAw&sa=X&oi=book_result&ct= result&resnum=5&ved=0CCYQ6AEwBA#v=onepage&q= %22How%27s%20your%20Hooper%3F%22&f=falsehttp://en.wikipedia.org/wiki/C._E._Hooper
83 Ilan Brat, “The Emotional Quotient of Soup Shopping,” WSJ.com, February 17, 2010 http://online.wsj.com/article/NA_WSJ_PUB: SB10001424052748704804204575069562743700340.html
84 http://adage.com/digital/article?article_id=145107
85 Tony Hsieh, “CEO Letter,” Zappos.com, July 22, 2009, http://blogs.zappos.com/ceoletter
86 http://www.variety.com/article/VR1118014540.html?categoryid=14&cs= 1&nid=4749
1 Это слово уже вошло в словарь: http://www.urbandictionary.com/define.php?term=vayniac. —
2 Литературный «призрак» (англ. ghost writer), дословно — «писатель-призрак», автор, за вознаграждение пишущий книги, статьи, автобиографии и т.п. за другое, как правило известное, лицо. —
3 Дон Дрейпер, креативный директор рекламного агентства, мастер манипуляций и интриг — вымышленный персонаж культового сериала «Безумцы» (Mad men). —
4 Твит — термин сервиса микроблогинга Twitter, обозначающий запись, публикуемую пользователем. —
5 Жизнь, Вселенная и все остальное. Всего хорошего, и спасибо за рыбу! — М.: АСТ: Ермак, 2003.