269. Jessica Marquez and Patrick J. Kiger, “Retooling Pay," Workforce Management, November 7, 2005, 1; Anil K. Gupta and Vijay Govindarajan, “Knowledge Management’s Social Dimension: Lessons from Nucor Steel," Sloan Management Review 42, no. 1 (Fall 2000); Susan J. Marks, “Incentives That Really Reward and Motivate,” Workforce 80, no. 6 (June 2001): 108; Nanette Byrnes and Michael Arndt, “The Art of Motivation," BusinessWeek, May 1, 2006, 56.
270. Nucor Corporation, 2001 Annual Report (Charlotte, NC: Nucor Corporation, 2002); Nucor Corporation, 2003 Annual Report (Charlotte, NC: Nucor Corporation, 2004).
271. Daniel DiMicco, “Steel Success Strategies XVI: Mini-Mill Takes Second Look — At Implementation," American Metal Market, June 20, 2001,17A.
272. Nucor Corporation, 2001 Annual Report (Charlotte, NC: Nucor Corporation, 2002).
273. Nucor Corporation, 2002 Annual Report (Charlotte. NC: Nucor Corporation, 2003).
274. Nucor Corporation, 2004 Annual Report (Charlotte, NC: Nucor Corporation, 2005).
275. Kathy Mulady, “Nordstrom Reports Earnings Nosedive: Disappointing Holiday Season, Economic Slump Blamed," Seattle Post-Intelligencer, February 23, 2001: Kathy Mulady. “Back In the Family,” Seattle Post-Intelligencer, June 27, 2001: Rajiv Lai and Arar Han, “Nordstrom: The Turnaround.” Harvard Business School, case study #9-505-051 (Boston: Harvard Business School Publishing, 2005); Louise Lee, “Nordstrom Cleans Chit Its Closets," BusinessWeek, May 22, 2000, 105: Carol Tice. “Reinvention Rebuffed?" Puget Sound Business Journal. August 4,2000.1: Devon Spurgeon, “In Return to Power, The Nordstrom Family Finds A Pile of Problems," Wall Street Journal, September 8. 2000; Bill Kossen, “A Good Fit?" Seattle Times, May 29. 2001; “Can The Nordstroms Find the Right Style?" BusinessWeek, July 30. 2001; Nordstrom, Inc., Annual Report 2007 (Seattle: Nordstrom, Inc.. 2008).
276. Rajiv Lai and Arar Han, “Nordstrom: The Turnaround." Harvard Business School, case study #9-505-051 (Boston: Harvard Business School Publishing, 2005); Kathy Mulady. “Nordstroms Again Take the Reins," Seattle Post-Intelligencer, September 1. 2000.
277. Kathy Mulady, “Another Move At Nordstrom." Seattle Post-Intelligencer. September 12, 2000; Rajiv Lai and Arar Han. “Nordstrom: The Turnaround." Harvard Business School, case study #9-505-051 (Boston: Harvard Business School Publishing. 2005); Robert Spector and Patrick McCarthy, The Nordstrom Way to Customer Service Excellence (Hoboken, NJ: John Wiley & Sons, Inc., 2005), 91. 144.
278. Bill Kossen, “A Good Fit?" Seattle Times, May 29, 2001: Nordstrom, Inc., Annual Report 2002 (Seattle: Nordstrom. Inc.. 2003): Rajiv Lai and Arar Han, “Nordstrom: The Turnaround.'' Harvard Business School, case study #9-505-051 (Boston: Harvard Business School Publishing, 2005).
279. Rajiv Lai and Агат Han, “Nordstrom: The Turnaround," Harvard Business School, case study #9-505-051 (Boston: Harvard Business School Publishing, 2005).
280. Rajiv Lai and Arar Han, “Nordstrom: The Turnaround," Harvard Business School, case study #9-505-051 (Boston: Harvard Business School Publishing. 2005): Carol Tice, “Bringing Nordstrom Back," Puget Sound Business Journal, December 26, 2003: Bill Kossen, “A Good Fit?" Seattle Times, May 29, 2001; Robert Spector and Patrick McCarthy, The Nordstrom Way to Customer Service Excellence (Hoboken, NJ: John Wiley & Sons, Inc., 2005), 143; Nordstrom, Inc., Annual Report 2003 (Seattle: Nordstrom, Inc., 2004).
281. Nordstrom, Inc.. Annual Report 2002 (Seattle: Nordstrom, Inc., 2003); Bill Kossen, “A Good Fit?" Seattle Times, May 29, 2001; Nordstrom, Inc., Annual Report 2003 (Seattle: Nordstrom, Inc., 2004), 11; Devon Spurgeon, “In Return to Power, The Nordstrom Family Finds A Pile of Problems," Wall Street Journal, September 8, 2000.
282. Rajiv Lai and Arar Han, “Nordstrom: The Turnaround," Harvard Business School\case study #9-505-051 (Boston: Harvard Business School Publishing, 2005).
2H3. Jon Rhine, “Refashioning the ’Nordstrom Way,’" San Francisco Business Times, June8,2001,3; Amy Merrick, “Nordstrom Accelerates Plan to Straighten Out Business," Wall Street Journal, October 19, 2001: Rajiv Lai and Arar Han, “Nordstrom: The Turnaround," Harvard Business School, case study #9-505-051 (Boston: Harvard Business School Publishing, 2005).
Благодарности
Я выражаю признательность множеству людей за их помощь в осуществлении этого проекта.